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ANZIIF Journal 2023 V46 Issue 3

ClaimsGeneral InsuranceLife InsuranceReinsuranceRisk

Generative artificial intelligence (AI) applications such as ChatGPT have prompted an explosion of change in the way mundane tasks and processes are now undertaken. Sourced by the internet, and leaning as the user inputs requests, ChatGPT has revolutionised everything from...

calendar icon11 May 2026

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ANZIIF Journal 2023 V46 Issue 3

Generative artificial intelligence (AI) applications such as ChatGPT have prompted an explosion of change in the way mundane tasks and processes are now undertaken.

Sourced by the internet, and leaning as the user inputs requests, ChatGPT has revolutionised everything from writing an email or essay to collecting extra graphical data for a project.

In Issue 3 of the Journal, we consider the emerging risks of such tools, including the potential flaws in their “training”, data privacy and the new regulatory landscape that will now be required.

Also, we clarify the impact of having multiple IT systems that don’t talk to each other, meet Melissa Cantell, Aon New Zealand’s new CEO and uncover the truth about poor numeracy in Australia and New Zealand.

Find out what’s next on the agenda for Marsh’s risk management head Scott Leney, and relive all the razzle dazzle of ANZIIF’s night of nights at the Australian Insurance Industry Awards.

We investigate the pitfalls of sporting clubs accepting sponsorship without proper due diligence, reveal geopolitical risks on the reinsurance radar and explore developments in instant claims settlement.

Discover why stroke is still a major cause of long-term disability, take a deep dive into the complexities of jewelry insurance and learn six ways to be more persuasive.

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