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Access
Showing 1-10 of 24 results
AI & Technology Claims Cyber Loss Adjusting Non-Technical Skills Risk Technical Knowledge

0.75 CIP Points

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The 7 behaviours defining the future of insurance

calendar icon17 Aug 2026

clock icon1 min read

Business Made Personal | Nigel Cook
CAT Events Claims Claims Handling Leadership Non-Technical Skills

0.75 CIP Points

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Business Made Personal | Nigel Cook

calendar icon31 Jul 2026

clock icon1 min read

Four Reviews, One Direction for Australia’s Insurance Profession
Compliance Customer Experience Leadership Non-Technical Skills Regulation & Compliance

0.25 CIP Points

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Four Reviews, One Direction for Australia’s Insurance Profession

calendar icon20 Jul 2026

clock icon3 min read

AI & Technology Claims General Insurance Loss Adjusting Non-Technical Skills Professional Services Service Supplier

0.75 CIP Points

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Difficult Conversations | Practical Techniques Grounded in Human Behaviour

calendar icon10 Jul 2026

clock icon1 min read

AI & Technology Claims General Insurance Loss Adjusting Non-Technical Skills Professional Services Service Supplier

1 CIP Points

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Falling in Love with the Problem (Before You Start Solving for It)

calendar icon09 Jul 2026

clock icon1 min read

What to do when your leader is toxic
Leadership Mental Health & Wellbeing Non-Technical Skills People & Culture

0.25 CIP Points

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What to do when your leader is toxic

calendar icon06 Jul 2026

clock icon6 min read

Why adaptability is insurance’s most important soft skill
AI & Technology Leadership Non-Technical Skills

0.25 CIP Points

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Why adaptability is insurance’s most important soft skill

calendar icon06 Jul 2026

clock icon3 min read

Claims Claims Handling Customer Experience General Insurance Loss Adjusting Non-Technical Skills Professional Services Service Supplier Vulnerable Customers

1 CIP Points

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Rethinking Disaster Recovery: The Role of Collaboration in Customer Vulnerability

calendar icon30 Jun 2026

clock icon1 min read

Communication gaps drive insurance complaints into legal disputes
Claims Handling Customer Experience Non-Technical Skills

0.25 CIP Points

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Communication gaps drive insurance complaints into legal disputes

calendar icon09 Jun 2026

clock icon5 min read

Business Made – Personal Greg Fisher
Career & Capability Faculty Leadership Mental Health & Wellbeing Non-Technical Skills People & Culture Profiles Underwriting

0.75 CIP Points

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Business Made – Personal Greg Fisher

calendar icon19 May 2026

clock icon1 min read