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Access
Showing 1-10 of 15 results
FMA Experiences of tangata whenua with insurances 
Claims Handling Customer Experience DEI Ethical Practice General Insurance

0.25 CIP Points

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FMA Experiences of tangata whenua with insurances 

calendar icon09 Oct 2026

clock icon1 min read

The Human side of insurance, Episode 2: Fraud
Claims Claims Handling Ethical Practice Loss Adjusting Technical Knowledge

0 CIP Points

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The Human side of insurance, Episode 2: Fraud

calendar icon09 Oct 2026

clock icon1 min read

Four days to decide: is the deferred sales model still doing its job?
Customer Experience Ethical Practice General Insurance Regulation & Compliance

0.25 CIP Points

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Four days to decide: is the deferred sales model still doing its job?

calendar icon05 Oct 2026

clock icon4 min read

Commissions or no commissions? A perspective from Malaysia
Broking Customer Experience Ethical Practice Professional Services

0.25 CIP Points

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Commissions or no commissions? A perspective from Malaysia

calendar icon28 Sep 2026

clock icon4 min read

$10m environmental fines: What farmers and SMEs need to know
Climate & Sustainability Compliance Emerging Risk Ethical Practice General Insurance Regulation & Compliance

0.25 CIP Points

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$10m environmental fines: What farmers and SMEs need to know

calendar icon07 Sep 2026

clock icon2 min read

Business Made Personal –  Jessica Jenkins
Ethical Practice Leadership Mental Health & Wellbeing

0.5 CIP Points

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Business Made Personal –  Jessica Jenkins

calendar icon29 May 2026

clock icon1 min read

Ask an Expert: How do fire investigations identify fraudulent claims, and what’s the impact on the policyholder?
Claims Claims Handling Ethical Practice General Insurance Loss Adjusting Risk Technical Knowledge

0.1 CIP Points

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Ask an Expert: How do fire investigations identify fraudulent claims, and what’s the impact on the policyholder?

calendar icon11 Jun 2025

clock icon1 min read

Ask an Expert: How can we differentiate between burnout and underperformance?
Broking Claims Ethical Practice General Insurance Life Insurance Mental Health & Wellbeing Non-Technical Skills People & Culture Reinsurance Risk Talent & Workforce

0.1 CIP Points

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Ask an Expert: How can we differentiate between burnout and underperformance?

calendar icon01 May 2025

clock icon2 min read

Ask an Expert: Handling a mid-term shift to a high-risk occupation
Ethical Practice Leadership Life Insurance Mental Health & Wellbeing Non-Technical Skills Resilience Risk

0.1 CIP Points

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Ask an Expert: Handling a mid-term shift to a high-risk occupation

calendar icon17 Apr 2025

clock icon2 min read

AI & Technology Cyber Emerging Risk Ethical Practice Innovation Market Intelligence Risk

0.75 CIP Points

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Preparing for a World of AI – Part 2: Legal Implications of AI

calendar icon28 Nov 2024

clock icon1 min read