Insurance Insight, Expertise and Professional Development
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Case Study: When expert analysis wrongly led to the rejection of a Malaysian motor claim
By LF Ong LLB (Hons), CLP, ACII, AMII, MCI Arb, MMI Arb — Chartered Insurance Practitioner, Arbitrator & Mediator Learn…
4 min read
D&O exposures to climate change risk — a Legalign Global white paper
Wotton Kearney In the wake of COP26 and the latest Intergovernmental Panel on Climate Change’s report, climate change risks continue…
1 min read
From long jump to long-term risk: Will Freyer’s big insurance idea
Could insurance do more than protect against loss? 2026 Lloyd’s Australia Innovators Scholarship winner Will Freyer believes it can unlock…
4 min read
$10m environmental fines: What farmers and SMEs need to know
New Zealand’s maximum environmental fine for corporate offenders has jumped from $600,000 to $10 million, sending businesses a clear message:…
2 min read
Small brokerage, big advocacy – Guardian Insurance Brokers
Guardian Insurance Brokers’ 2026 award win shows how a fiercely client-focused Adelaide brokerage has turned personal relationships, claims advocacy and…
3 min read
ANZIIF Technical: Episode 5 Pak Yulius (Billy) Bhayangkara
Indonesia’s insurance market is entering a pivotal growth phase. Pak Yulius Bhayangkara explores the reforms, capabilities and strategic priorities insurers…
1 min read
Ask an expert
Ask an Expert: Premium loadings in the Australian...
Q: Is it common in the Australian market to apply temporary or stepped premium loadings for medical conditions, rather than a flat loading f...
Ask an Expert: How do fire investigations identify...
Fire-related claims are subject to heightened scrutiny due to the potential for fraud. Fraudulent fire claims, where a fire is intentionally...
Ask an Expert: As an SME insurer, what...
Great question. And it’s one I hear a lot, because let’s face it, for medium-sized insurers and brokers, the AI hype can feel like a wave co...
Ask an Expert: How do insurers in the...
Q: How do insurers in the Australian market typically approach underwriting for Critical Illness (CI) riders when the applicant is the polic...
Ask an Expert: How can insurers and brokers...
Most people don’t read their Product Disclosure Statement, and even when they do, it’s hard to understand. I know this firsthand — I took ou...
The Journal
Responding to disaster
In short The insurer response to disaster depends on the type of cover involved and the integration with local relief…
5 min read
Pete Diskin: On the ground and around the globe
Volume 48 issue 1 In July 2025, Pete Diskin celebrated 28 years of working in insurance. Not only that, but…
3 min read
Upskill: how to help customers experiencing financial hardship
Vol 48 Issue 1 In short Insurers have an ethical and regulatory obligation to assist customers facing financial hardship and…
5 min read
Simplified advice: what life insurers (and others) need to know
In short The simple advice regime’s purpose is to make it easier and more affordable for more Australians to access…
4 min read
Generative AI in insurance: what works, what doesn’t and what’s next
In short Many insurance companies are already using AI tools, with Chinese insurers leading the way in adoption and integration.…
4 min read
Tech Talk: How to close the SME cyber protection gap
Vol 48 Issue 1 In short A recent Australian Actuaries Institute paper found that while larger businesses are now taking…
4 min read
White papers
D&O exposures to climate change risk — a Legalign Global white paper
Wotton Kearney In the wake of COP26 and the latest Intergovernmental Panel on Climate Change’s report, climate change risks continue…
1 min read
SEADRIF: Protecting What Matters: Scaling Disaster and Climate Risk Insurance Across Southeast Asia
SEADRIF’s 2025 Annual Report offers insurers practical lessons from Southeast Asia on turning disaster risk financing into scalable protection through…
1 min read
Zurich’s The Value of Chronic Care
As chronic disease reshapes lives and health systems worldwide, a new Zurich report reveals how prepared 38 countries are and…
1 min read
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