Not every claim is a race against time. Sometimes the challenge is determining whether it’s genuine. In this episode, we reveal the complexities of insurance fraud, starting with the voice of Taylor Raymond

Insurance is one of the most misunderstood industries in the world. Most people only think about it when something goes wrong. 

But behind every policy, every claim, every negotiation there are real people making consequential decisions that affect businesses, livelihoods and families.

 In this series we sit down with three of them. 

• Taylor Raymond is an insurance broker at Sage — the person business owners call when they need someone in their corner. 
• Mary O’Shea is a Property Underwriting Manager at CGU with over 19 years in the industry, including time on the floor at Lloyd’s of London. 
• Govind Purabal., a Senior Loss Adjuster at Sedgwick. When something catastrophic happens — he’s the one who shows up.

Three roles. Three perspectives. One industry most people never really see inside.

Not every claim is a race against the clock. Sometimes the biggest challenge is figuring out whether the claim is genuine at all.

In this episode, we look at fraudulent claims and how insurance professionals deal with them, starting with the voice of Taylor Raymond.

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