Research suggests that three to four per cent of the population is lesbian, gay or bisexual; 1 per cent is transgender; and 1.7 per cent has an intersex variation.

The Victorian Pride Lobby has conducted a survey of 493 lesbian, gay, bisexual, transgender, intersex, queer and asexual (LGBTIQA+) community members about their experiences with insurance providers, including life, general, health, travel and business insurance companies.

The Victorian Pride Lobby makes 24 recommendations including recommendations relating to staff training, education, underwriting practices and data collection.

Framed as a risk

Often, LGBTIQA+ customers are framed as a risk — because of their health, industries that we work in, or on other grounds.

What they want to say is that they are ‘worth the risk’ and, moreover, any assumed risk can often be attributed to outdated assumptions that need to be challenged.

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