Articles

0.25 CIP Points

bookmark icon

The makings of a great customer experience — Eliza White

ClaimsGeneral InsuranceInsurance BrokingRisk

Eliza White, Managing Director Honan Asia, grew up on a farm just outside of Bendigo, Victoria. ‘To this day, whenever I get home, a pair of gloves are thrown at me shortly after walking in the front door with an...

calendar icon11 May 2026

clock icon3 mins read

A
A
A
The makings of a great customer experience — Eliza White

Eliza White, Managing Director Honan Asia, grew up on a farm just outside of Bendigo, Victoria.

‘To this day, whenever I get home, a pair of gloves are thrown at me shortly after walking in the front door with an instruction on what needs to be fixed,’ she says. 

‘Dad taught me determination and the ability to problem solve. Mum was loud and unashamedly herself. She taught me to stay true to who I am and to always have fun’, says White.

Country values

White says growing up in a country town is one of the reasons she has been able to work well in Asia.

‘There are many similar values between Asian culture and country people,’ she says. ‘For example, the collectivist society, particularly in terms of the importance of community.’

Premium

You need to login to access this

Login

What are CIP Points? About ANZIIF Membership

0 Comments

Submit a Comment

Your email address will not be published. Required fields are marked *