0.75 CIP Points
On Demand Webinar: Inside Year One – ICA’s Counter Fraud Initiative
In this on-demand webinar, ICA’s Andrew Gill unpacks the first year of the industry’s counter fraud response, key lessons learned, and what’s ahead. As fraud and scam threats grow more complex, coordinated industry action has never been more critical. In...
18 Aug 2025
1 min read

In this on-demand webinar, ICA’s Andrew Gill unpacks the first year of the industry’s counter fraud response, key lessons learned, and what’s ahead.
As fraud and scam threats grow more complex, coordinated industry action has never been more critical. In this focused and informative session, Andrew Gill – Chief Executive Officer, Counter Fraud and Scams at the Insurance Council of Australia (ICA) – reflects on the first year of ICA’s dedicated counter fraud function, sharing strategic lessons learned and where the sector is heading next.
In 2023, ICA members detected over $560 million in motor and property fraud, and undetected fraud still costs the industry an estimated $400 million annually. This session offers a rare insider view of how the industry is confronting one of its most persistent and damaging challenges.
Drawing on his decades of experience in law enforcement and forensic investigation, Andrew will outline how the counter fraud function has evolved, what’s been achieved in its first 12 months, and how industry collaboration, government partnerships, and enhanced intelligence are reshaping the fraud response across general insurance.
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