Not long after Andrew Hall took the reins at the Insurance Council of Australia (ICA), he asked his former colleague Kylie Macfarlane to come on board to help establish a new strategy for the organisation. And the rest, as they say, is history.

Macfarlane joined ICA as chief operating officer in January 2021 after an extensive career in banking and other financial services organisations.

Her previous role was general manager of corporate responsibility at the Commonwealth Bank of Australia (CBA). There she had reported to Andrew Hall who was the executive general manager of corporate affairs. before joining the ICA.

A common background

Both Hall and Macfarlane worked at CBA during the Royal Commission into Misconduct in the Banking, Superannuation and Financial Services.

“We learnt so much, particularly from a corporate affairs perspective, and then we had to consider how we could right size that for a peak body, versus a large domestic bank, and that’s been a really interesting process,” Macfarlane says.

Premium

You need to login to access this

Login

What are CIP Points? About ANZIIF Membership