On-demand webinar

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Falling in Love with the Problem (Before You Start Solving for It)

AI & TechnologyClaimsGeneral InsuranceLoss AdjustingProfessional ServicesService SupplierSoft Skills

Facilitated by Sara Elmstrom (CEO) and David Vincent (Partner/COO), this discussion will bring recent real-life experiences from successful CX transformations that have delivered meaningful cultural, customer and commercial outcomes. Speakers Sara Elmstrom - Chief Executive Officer, CXO2 LinkedIn David Vincent...

calendar icon09 Jul 2026

clock icon1 min read

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Falling in Love with the Problem (Before You Start Solving for It)

Facilitated by Sara Elmstrom (CEO) and David Vincent (Partner/COO), this discussion will bring recent real-life experiences from successful CX transformations that have delivered meaningful cultural, customer and commercial outcomes.

Speakers

Sara Elmstrom – Chief Executive Officer, CXO2

LinkedIn

David Vincent – Partner & Chief Operating Officer, CXO2

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