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AirAssess revolutionises roof inspections

ClaimsGeneral InsuranceInsurance BrokingRisk

Lorraine Scott has never forgotten the first time she saw footage shot from a drone back in Easter 2014, and recalls thinking how this technology would become a game-changer for the insurance industry. PURPOSE BUILT FOR INSURANCE AirAssess was an...

calendar icon11 May 2026

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AirAssess revolutionises roof inspections

Lorraine Scott has never forgotten the first time she saw footage shot from a drone back in Easter 2014, and recalls thinking how this technology would become a game-changer for the insurance industry.

PURPOSE BUILT FOR INSURANCE

AirAssess was an idea that sprung to life off the back of a chat between its co-founders Lorraine Scott and Anthony Marsh, who had worked together previously on other drone projects, about the lack of a tailored solution for the insurance market.

‘While drones were being used in basically every other industry at scale, our early experience was that existing offerings did little to target the needs of insurers, which inhibited the adoption of this powerful technology,’ Scott relates.

THE TECHNOLOGY CHALLENGE

Scott was confident that the imagery captured by drones would be incredibly useful in assessing roof related claims, however presenting the information in such a way that was quick, accessible and easy to consume continued to be an issue.

Previous attempts to incorporate drone technology into the assessment workflow was met with great difficulty, as existing software solutions in the market were either not suitable or were met with resistance, due to their complexity, training requirement, or difficult access.

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