Leaving a corporate career for the unchartered territory of insurtech is not for the faint hearted. When the reason is driven by a desire to bring innovation and change to traditional ways of operating, the risks can seem even higher, and the rewards even greater. 

This desire to create positive change is the motivation behind insurtech platform Handdii, co-founded by former QBE executive Kathryn Wood. Handdii streamlines the property claims process by connecting customers directly with contractors for insurance companies.

Sharing technology expertise 

Wood is one of the speakers at the upcoming ANZIIF webinar, ‘Insurtech across the value chain’, which features insights from insurtech leaders about driving innovation, efficiency and customer-centricity. 

“In 2017, I saw a great opportunity to solve a big problem in the insurance industry for not just insurers, but also tradespeople and customers,” says Wood, who is also Handdii’s chief operating officer. 

“There are lots of stop gaps in a traditional claims process. There are also lots of different stakeholders involved, lots of decision points and there’s an awful lot of communication. Often, the communication is not very clear and the customer is not sure who they should be interacting with. We wanted to fix that.” 

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