Inflation, skills shortages, supply chain strain and the seismic forces of climate change. These are just some of the issues keeping insurance professionals awake at night. For Jennifer Richards, CEO of AON Australia, the scale of the challenge is unrivalled.

‘I don’t think that anything matches the complexity of the forces that we’re feeling right now,’ says Richards, who will share her perspective at the upcoming ANZIIF General Insurance Breakfast.

The critical and current issues shaping the general insurance industry will be a key focus of the event, which is now in its 34th year. Richards is among a panel of insurance leaders who will reflect on the past year and contemplate the future of the industry.

Solving clients’ problems

Richards has worked with AON for more than a decade and says she was attracted to the insurance industry because of its ‘ability to solve clients’ problems across a wide range of issues’.

Having started her career as a mergers and acquisitions lawyer, Richards was attracted to the ability to work across different stakeholders and the collaborative nature of the insurance industry.

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