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Building a culture of connection—Dean Garrod

ClaimsGeneral InsuranceInsurance BrokingRisk

As a member of Generation X, Dean Garrod’s professional life has followed the classic path of  turning a first job into a career. He started in insurance straight out of school and is now Managing Director – McLarens Group New...

calendar icon11 May 2026

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Building a culture of connection—Dean Garrod

As a member of Generation X, Dean Garrod’s professional life has followed the classic path of  turning a first job into a career.

He started in insurance straight out of school and is now Managing Director – McLarens Group New Zealand, which includes claims management and loss adjustment firm McLarens and Mode Project Solutions, a multi-disciplinary building consultancy and construction entity.

Very few of the younger generations choose a career for life, and now Garrod faces the challenge of not only attracting younger workers to the industry, but also inspiring them to stay.

‘We just had a senior leadership team meeting, and the focus was on how we need to recruit more people and retain them by ensuring we continue to build an environment where they actually want to be,’ says Garrod. ‘It’s a challenge the entire industry is facing.’

The workforce challenge is just one of the topics up for discussion at the upcoming ANZIIF New Zealand Business Breakfast.

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