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Culture of the marketplace — an inside view of Lloyds

General InsuranceInsurance BrokingReinsuranceRisk

ANZIIF has launched a new short course exploring the workings of Lloyd’s. Team members, Emma Loynes and Natalie Whitbread discuss their roles within the global marketplace. A visit to the Lloyd’s of London underwriting room in the early days of Emma Loynes’s insurance...

calendar icon11 May 2026

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Culture of the marketplace — an inside view of Lloyds

ANZIIF has launched a new short course exploring the workings of Lloyd’s. Team members, Emma Loynes and Natalie Whitbread discuss their roles within the global marketplace.

A visit to the Lloyd’s of London underwriting room in the early days of Emma Loynes’s insurance career made a strong impression. She knew straight away this was a company she wanted to work for.

“I was completely blown away by Lloyd’s: the building, the trading floor, the concept of how it works,” she says. “I thought, I don’t want to finish my career not working at Lloyd’s.”

Though she spent the next 22 years with RSA Insurance, taking on senior leadership roles including Commercial Operations director and head of Commercial Schemes, Loynes eventually joined the Lloyd’s team in 2018 as senior manager of Market Oversight and Delivery.

Two years later, she was promoted to head of Market Development Transformation. When the opportunity arose in June 2023 to become the new country manager for Lloyd’s in Singapore, as well as CEO of Lloyd’s Asia, she was quick to put her hand up.

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