How will major insurance organisations endure in the future?

DXC Leading Edge conducted a global study to find out what insurers are doing now to compete more effectively and stay relevant and healthy. DXC presented its findings in the report Ensuring enduring insurers.

In August, Dr Alex Kokkonen, a senior industry strategist at DXC Leading Edge who co-authored the report, and Michael Araneta, associate vice president of IDC Financial Insights (IDC), were guest speakers at a virtual round table event where they reviewed some of the key insights from the report and IDC.

These included both the challenges the industry is facing and emerging opportunities.

Expanding ecosystems

Technology will undoubtedly continue to drive strategic change. For example, platforms that were once built for one entity or organisation can now comprise entire ecosystems designed to be open and extensible.

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