If you’ve ever wondered what happens to a car after an accident or natural disaster, you’ll be interested in Manheim, a global vehicle remarketing company.

TRUSTED INSURANCE PARTNER

A subsidiary of Atlanta-based Cox Enterprises, Manheim facilitates the end-to-end process of remarketing and vehicle solutions including valuing, transport, storage, processing, cleaning, selling, buyer services and dispatch.

Charles Cumming, CEO, Remarketing and Vehicle Solutions division, says the company has been a trusted partner to the insurance industry since the 1960s.

‘In the event of an accident, insurance companies need to assess the vehicle, and determine whether it can be repaired and safely returned to the customer,’ he explains. ‘If not, then an end-to-end solution is required.’

CUSTOMER EXPERIENCE

As well as helping insurers take care of all the necessary vehicle logistics, the solution includes managing the customer’s experience.

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