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Professional competency framework to be launched in Vietnam

ClaimsGeneral InsuranceInsurance BrokingLife InsuranceRisk

For the past 20 years or more, professional competency frameworks based on global best practice have underpinned the insurance industry’s approach to training, hiring and professional development.  In 2016, ANZIIF began a collaboration with Vietnam’s Insurance Research Training Centre (IRT),...

calendar icon11 May 2026

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Professional competency framework to be launched in Vietnam

For the past 20 years or more, professional competency frameworks based on global best practice have underpinned the insurance industry’s approach to training, hiring and professional development. 

In 2016, ANZIIF began a collaboration with Vietnam’s Insurance Research Training Centre (IRT), part of Vietnam’s insurance industry regulator, the Insurance Supervisory Authority (ISA), to build an insurance competency framework specific to the Vietnamese market.  

The resulting Vietnamese Professional Competency Framework (PCF) was finalised in 2018, following series of workshops between IRT, ANZIIF, industry experts and Vietnamese insurance business leaders. 

A FLEXIBLE APPROACH TO PROFESSIONAL STANDARDS 

By definition, a framework is an overview or outline of interlinked items that supports a particular approach to a specific objective — it serves as a guide that can be modified as required by adding or deleting items. 

The professional competency frameworks used by the insurance industries in Australia, USA, the United Kingdom, Singapore and elsewhere are based on identifying and prescribing the core technical and behavioural competencies required to carry out the responsibilities and complete the tasks required of job roles within particular job families. 

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