With the passing of the Queen Elizabeth II, Efy Karagiannis, Chief Officer, Domestic Building Insurance (DBI), at the Victorian Managed Insurance Authority (VMIA), has been reflecting on the importance of legacy.

A member of the VMIA executive leadership team, Karagiannis is responsible for operational and strategic management of the government insurer’s Domestic Building Insurance program.

‘We’re a small team with a great impact,’ she says. ‘It’s notable that you can rely on at least 50 per cent of our people to be in the office on any given day.’

That’s a testament to Karagiannis’s leadership — her team comes to work ‘with a purpose’.

During COVID, over 90,000 policies were issued when the previous average had been 60,000. ‘Due to the digital tools we built, builders were able to get on with building at a really difficult time,’ Karagiannis says.

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