QBE Australia Pacific’s first female CEO, Sue Houghton has taken on the top job at a time of great challenge and emerging risk. But with challenge comes opportunity.

Innovation is often promoted as the solution to many modern-day challenges, but what does it actually mean?

For Sue Houghton, CEO of QBE Insurance Australia Pacific and President and Insurance Council Australia, to support innovation we need to embrace the new digital world, while keeping humans firmly at its centre.

‘The tech revolution has fundamentally altered the way we live, work and relate to one another, in turn shaping a significantly different consumer landscape,’ she says.

‘Maintaining a human approach, no matter what industry an organisation is in, or how advanced its technology, is key to sustainable success.’

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