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The value of mediation in liability claims

ClaimsGeneral InsuranceInsurance BrokingRisk

Commercial mediation has become increasingly popular in New Zealand since the 1990s, and IBISWorld estimated the Australian alternative dispute resolution market would grow by 3.7 per cent in 2020 — reaching a market value of more than A$1.8 billion. SCOPE FOR MEDIATION ‘Human beings...

calendar icon11 May 2026

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The value of mediation in liability claims

Commercial mediation has become increasingly popular in New Zealand since the 1990s, and IBISWorld estimated the Australian alternative dispute resolution market would grow by 3.7 per cent in 2020 — reaching a market value of more than A$1.8 billion.

SCOPE FOR MEDIATION

‘Human beings are very good at finding ways of falling out, and often we need a third party to help us out of conflict,’ says New Zealand barrister and commercial mediator Mark Kelly.

‘Consequently, there is scope for mediation in many different situations, and most disputes are amenable to it.

‘Mediation can be used at every level of negotiation and dispute resolution. At the highest diplomatic level, an example is the Camp David Accords, that came about through the mediation actions of then United States President Jimmy Carter between Israel and Egypt.

‘They led to the 1979 Egypt—Israel peace treaty.

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