Upholding traditional values — Daniel Reiman M&S Mackie

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In today’s fast paced, society, the importance of taking the time to interact with people in a caring and respectful manner can be forgotten. But for Daniel Reiman, Director of South Australia-based insurance construction company M&S Mackie, old-fashioned consideration, politeness...

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Anna Game-Lopata — ANZIIF senior writer

11 May 2026

3 mins read

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Upholding traditional values — Daniel Reiman M&S Mackie

In today’s fast paced, society, the importance of taking the time to interact with people in a caring and respectful manner can be forgotten.

But for Daniel Reiman, Director of South Australia-based insurance construction company M&S Mackie, old-fashioned consideration, politeness and empathy is the cornerstone of his business.

‘We always strive to uphold those traditional values within the culture of M&S Mackie, so our staff and trades offer customer service that’s second to none,’ Reiman says.

‘Our attention to customer satisfaction means few to no complaints due to the care we take in every aspect of a claim.’

‘Of course, there must be a balance of between the traditional and modern approaches when it comes to technology and the focus on KPIs for the insurer.