In 2023, severe storms in Aotearoa New Zealand triggered over 118,000 insurance claims. This webinar unpacks the FMA’s review, highlighting lessons for consumer care, CoFI compliance, and readiness for future events.

In early 2023, Aotearoa New Zealand faced unprecedented weather events, including the Auckland Anniversary Weekend Floods and Cyclone Gabrielle, resulting in significant damage and over 118,000 insurance claims.

While insurers responded promptly, the Financial Markets Authority (FMA) identified areas for improvement in the claims process.

This webinar delves into the FMA’s findings, focusing on enhancing consumer experience, aligning with the new Conduct of Financial Institutions (CoFI) regime, and ensuring preparedness for future extreme events.

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