Vol: 43 Issue: 3 | Oct 2020

While the ins and outs of jewellery insurance differ greatly across the Asia-Pacific region, there is one consistency: for many insurers, jewellery claims are a notoriously difficult category to manage. 

And they can easily result in a negative experience for claimants if handled poorly.

That’s the view of Matthew McHutchison, managing director of Independent Validation Advisory Australia (IVAA), the winner of ANZIIF’s Service Provider to the Insurance Industry award in both 2019 and 2018.

STARK DIFFERENCES

McHutchison says there are stark differences in how jewellery industries operate and are regulated from country to country, as well as regional variances in jewellery insurance policies and how claims are settled, each affecting client and industry outcomes.

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