0.5 CIP Points
Insurance in an Autonomous World
Automation and AI are rapidly reshaping the insurance industry. This activity explores how evolving technologies are transforming insurance roles, operational processes, and customer expectations. Featuring excerpts of IAG’s Alex Taylor speaking at the 2019 ANZIIF Insurtech Conference, it highlights emerging...
13 Jan 2026
1 min read

Automation and AI are rapidly reshaping the insurance industry. This activity explores how evolving technologies are transforming insurance roles, operational processes, and customer expectations. Featuring excerpts of IAG’s Alex Taylor speaking at the 2019 ANZIIF Insurtech Conference, it highlights emerging product opportunities, workforce impacts, and critical considerations for insurers navigating this dynamic landscape.
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