User identity is the Achilles heel of the internet.

Proving who you are in the ever-growing digital world can require a mix of usernames, passwords, scanned documents, SMS codes and more. It’s cumbersome for consumers and a boon for cybercriminals.

In Australia, one in four people has been a victim of identity crime, according to the Australian Institute of Criminology, and the New Zealand Department of Internal Affairs estimates identity theft costs its economy upwards of NZ$200 million every year.

However, with billions of devices now connected to the internet, public and private sectors across the globe are tackling the problem through the introduction of robust, user-centric digital identity solutions.

Plenty of insurers are getting on board with the aim of improving the customer experience, but as digital IDs also apply to objects and assets, experts say they can help reduce the risk of fraud.

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