In short

• Insurers are investigating the latest technologies that can help clients improve work health and safety and reduce claims.
• The prevention of mental health claims is clearly on the agenda, in addition to the more common musculoskeletal injuries.
• Working from home during COVID-19 has added complexity to reducing risks and claims.

A recent report from McKinsey & Company predicts that one of the biggest shifts we’ll see in claims over the next decade will be the focus on prevention.

The report says insurers are likely to proactively approach clients with data-driven suggestions on ways to reduce risks and claims.

When it comes to work health and safety (WHS) risks, insurers are increasingly on the lookout for innovative opportunities for improvement.

App puts injury prevention on the agenda

Greg Lindner, co-founder and director of WorkSafe Guardian, says he’s been talking to several insurers about his workplace safety app.

It allows employees working alone in the field, office or in dangerous areas to activate a medical or safety alert if they need help. This is picked up by a 24/7 response centre, which sends out the help required through location tracking.

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